Drainage for property management companies
Drainage cover for managed blocks and estates — shared-drain diagnostics, service-charge-friendly reporting and fast leaseholder response.
Written for block and estate managers. 24/7 attendance across our 20-mile catchment from East Grinstead.
What block and estate managers are actually dealing with
- Leaseholder complaints escalating when a shared soil stack backs up.
- Arguments over whether a defect sits with the freeholder, the leaseholder or the water authority.
- Service charge scrutiny — every invoice has to be explainable at the AGM.
- Section 20 thresholds on larger drainage repairs.
What we cover
- Shared soil stack and communal drain clearance
- Bin store, car park and podium drainage gully cleaning
- CCTV mapping of a block's below-ground layout for the O&M file
- Planned annual jetting to prevent winter escalations
- Written apportionment reports — communal vs demised vs sewerage undertaker
Why property management companies use us instead of a national
- Reports written so they can be forwarded to leaseholders without editing.
- Quotes broken down per demise where the cost has to be apportioned.
- Direct line to the engineer on site — no national call centre triage.
- Named account contact, so you are not re-explaining the site every visit.
- Same-day attendance across the East Grinstead 20-mile catchment, 24/7.
Paperwork and compliance
Questions block and estate managers ask us
Can you tell us whether a defect is the freeholder's or the water company's?
Yes, and we put it in writing. Since the 2011 private sewer transfer, most shared drainage beyond the property boundary belongs to the sewerage undertaker. We survey, mark the boundary on the plan and tell you which side the defect sits, so you are not paying for a repair Southern Water or Thames Water should be doing.
Do you provide quotes we can take to a Section 20 consultation?
Yes — itemised, scoped and with the survey evidence attached, so the consultation pack stands up.
Can you attend out of hours for an occupied block?
We run 24/7. For an occupied block a soil stack backing up is treated as an emergency and attended the same night.
property management companies we cover locally
Why people trust us with property management companies
You speak to the people who turn up. No franchise, no handover.
Nights, weekends and bank holidays — the phone is answered by us.
Local engineers covering within a 20-mile radius of East Grinstead.
Blocked drain? Not for long.
Speak to a real engineer in under 20 seconds. 24/7, 365 days a year.
Call 24/70330 1331 347