24/7 Emergency Drain Engineers

Name: DrainFixer
Address: London Road, East Grinstead, West Sussex, RH19 1AA, GB
Telephone: 0330 1331 347
Price range: ££
Rating: 4.9

Answered in under 20 seconds. On the road in minutes.

An emergency drainage call is a real emergency. Toilet water pouring across a bathroom floor, sewage bubbling out of a garden manhole, a restaurant kitchen shut mid-service — we answer on the second ring and dispatch immediately. Our engineers work around the clock, all year round, with fully-stocked vans that carry everything from CCTV crawlers to industrial jetters.

Call 0330 1331 347 Request a quote

Warning signs

Sewage rising through toilets, showers or ground-floor gullies
Multiple drains blocked at the same time across a property
Bad smells inside the home from waste pipes or basement gullies
Overflowing external manholes or ponding water in the garden
Water ingress into a commercial cellar or plant room

Common causes

Complete blockage of a main sewer run downstream of the property
Storm-related flooding overwhelming shared drainage
Collapsed clay pipes in older Victorian properties
Root masses obstructing flow entirely
Grease plug in commercial waste from restaurants or takeaways

Our process

How we handle 24/7 emergency drain engineers

Instant answer

A real engineer picks up 24/7 — never a call centre or answering service.

Immediate dispatch

Nearest available van rolls while we're still on the phone with you.

Contain the problem

First priority is stopping the ingress and protecting your property.

Clear & inspect

We clear the blockage and CCTV survey to confirm root cause.

Report & advice

Written report with photos, next steps and preventative advice.

Kit we bring

24/7 dispatch across London and 25 miles of East Grinstead
Vehicle-mounted 4,000 PSI jetter on every emergency van
Portable submersible pumps for flooded chambers
HD CCTV cameras for immediate diagnosis
Odour-neutralising solutions and sanitisation kit

While you wait — do

✓ Turn off the water supply at the main stop-tap if flooding indoors
✓ Contain the affected area with towels or a bucket
✓ Take photos for your insurer while you wait
✓ Ventilate the room and keep everyone away from contaminated water

Please don't

✕ Don't use any water fixtures until we arrive — it will make things worse
✕ Don't attempt to lift heavy chamber covers without help
✕ Don't touch sewage with bare hands — it carries pathogens

Common questions

How fast do you actually arrive in an emergency?▾

Our average arrival across our coverage area is 60 minutes, 24/7. Inside London and near East Grinstead we're often on site in 30–45 minutes.

Do you charge extra at night or on weekends?▾

We charge the same call-out rate 24/7. The price you're quoted on the phone is the price you'll pay.

Do you deal with insurance claims?▾

Yes. We produce insurance-ready CCTV reports, drainage schematics and itemised invoices to support claims for escape of water, subsidence and drainage failure.