Engineers on call now 0330 1331 347

Drainage for care homes

24/7 drainage for care and nursing homes — infection-control-aware working, wipe-blockage prevention and CQC-ready records.

Written for registered managers and maintenance leads. 24/7 attendance across our 20-mile catchment from East Grinstead.

What registered managers and maintenance leads are actually dealing with

  • Wet wipes and continence products are the single biggest cause of blockages in care settings.
  • CQC expectations around a safe, clean and well-maintained environment.
  • Residents who cannot be moved while work is carried out.
  • Laundry and commercial kitchen loading on drainage never designed for it.

What we cover

  • Emergency clearance of wipe and continence-product blockages
  • Planned quarterly jetting of soil stacks and main runs
  • Commercial kitchen grease line jetting and trap servicing
  • Macerator and pumped waste line clearance
  • Odour investigation and drain repair

Why care homes use us instead of a national

  • Infection-control-aware working: containment, disinfection and clean handover.
  • Quiet, discreet working around residents and visiting families.
  • Direct line to the engineer on site — no national call centre triage.
  • Named account contact, so you are not re-explaining the site every visit.
  • Same-day attendance across the East Grinstead 20-mile catchment, 24/7.

Paperwork and compliance

Maintenance records suitable for a CQC evidence file
Planned maintenance schedule with completion sign-off
Waste transfer notes
DBS-checked, ID-carrying engineers

Questions registered managers and maintenance leads ask us

How quickly can you attend if a soil stack backs up overnight?

We are 24/7 and locally based, so overnight attendance across our catchment is same-night. A backed-up soil stack in a care home is treated as a priority emergency.

Can you stop the wipe blockages happening in the first place?

Largely, yes. A quarterly jetting programme on the stacks and main runs stops the fat-and-fibre matting that turns a wipe into a full blockage, and we will tell you which specific runs are the repeat offenders so signage and staff briefing can be targeted.

Do you work to infection control requirements?

Yes — containment sheeting, disinfection of affected surfaces and a clean handover, with the area returned to use only once it is safe.

care homes we cover locally

Why people trust us with care homes

5.0 from 10 Google reviews
Read every review on Google
Family-owned, not a call centre

You speak to the people who turn up. No franchise, no handover.

24/7, 365 days a year

Nights, weekends and bank holidays — the phone is answered by us.

Based in East Grinstead

Local engineers covering within a 20-mile radius of East Grinstead.

Drain interior before and after clearing by DrainFixer
Before and after — same drain, same visit
DrainFixer engineer using high-pressure water jetting on a blocked drain
High-pressure jetting on site
CCTV drain survey camera footage reviewed on a DrainFixer monitor
CCTV survey footage you get to see
DrainFixer van in blue and yellow livery on a job
Fully stocked van, 24/7

Blocked drain? Not for long.

Speak to a real engineer in under 20 seconds. 24/7, 365 days a year.

Call 24/70330 1331 347
Call 0330 1331 347