Blocked drains in Grays — cleared 24/7

Typical arrival: 45–70 minutes to Grays once you call. Grays is roughly 28 miles from our East Grinstead base, and we run 24/7 — nights, weekends and bank holidays included. Call 0330 1331 347 and we'll tell you honestly when an engineer will be with you.

Yes. We cover every street in RM17 and the surrounding Thurrock area, including outlying hamlets and rural properties on private drainage systems.

The most common causes we see locally are deformed pitch fibre pipes in 1950s–70s housing, wet wipes and sanitary items blocking the main lateral, displaced joints and misalignment caused by ground movement. A CCTV survey tells us which one it is in minutes rather than guessing.

We do. Our phone lines are staffed 24 hours a day, 7 days a week, 365 days a year, and we treat sewage inside a property or flooding risk as a priority call-out anywhere in Thurrock.

Yes — pre-purchase CCTV drain surveys in Grays are one of our most requested jobs. You get a recorded survey, a written report and a clear list of any defects with repair options.

In Thurrock, pipework inside your property boundary that only serves your home is usually yours. Shared runs and anything beyond the boundary are typically the water authority's. We'll tell you which is which before any work starts — and never charge you for a job that isn't yours.