DrainFixer provides cctv drain surveys across Five Oaks and the surrounding West Sussex villages. We're a small family-run team — you speak to an engineer, not a national call centre, and you get a straight answer about what's wrong before anyone starts work.
Five Oaks has the usual English mix: period property on original clay pipework, post-war housing on pitch fibre or early plastic, and newer builds on UPVC that still connect into much older shared runs. Each fails in a different way, so we diagnose before we dig. We factor that into every cctv drain surveys job we take in RH14.
It depends on the job — depth, access and what's actually causing the problem. We quote in writing on site before starting, so you approve the price first. Call 0330 1331 347 and we'll give you a realistic range over the phone.
Typical arrival: 30–50 minutes once you call. Five Oaks is around 19 miles from our East Grinstead base, and we run 24 hours a day, so emergencies in RH14 get priority.
Yes — every street in RH14, plus outlying hamlets and rural properties on private drainage across Horsham.
A typical domestic survey takes 60–90 minutes on site. Larger commercial or new-build surveys can take half a day.
Yes — our reports are WRc-standard and routinely used to support home insurance and subsidence claims.
You speak to the people who turn up. No franchise, no handover.
Nights, weekends and bank holidays — the phone is answered by us.
Local engineers covering within a 20-mile radius of East Grinstead.




Understand the video, the report, and the terminology so you can make good repair decisions.
Read the guideThree questions and you'll know who should be paying. If it's the water company's, they usually clear it free — and we'll tell you so.
Check responsibilitySpeak to a real engineer in under 20 seconds. 24/7, 365 days a year.
Call 24/70330 1331 347