Responsibility
Call your regional water and sewerage company's 24-hour emergency line — Thames Water, Southern Water or the relevant provider for your postcode. Blocked public sewers and lateral drains are their responsibility and they attend at no cost to you.
Signs that the problem is in the public sewer include several properties in a street affected at once, sewage surfacing in the road, and your boundary chamber being full while chambers within your property are clear.
Have your postcode and a description of the symptoms ready. Photographs help.
If they attend and determine the blockage is within your boundary, you will need a private contractor — but it costs nothing to have them check first.
We're a small, family-run team based in East Grinstead, on call 24/7 across East Grinstead and a 20-mile radius. No obligation — tell us what you're seeing and we'll tell you straight what it is.
0330 1331 347Speak to a real engineer in under 20 seconds. 24/7, 365 days a year.
Call 24/70330 1331 347