Responsibility
Road gullies and highway drainage are the local highway authority's responsibility — the county council in most areas. Blocked public sewers are the water and sewerage company's. Neither is a cost to you, so report it rather than paying a private contractor.
Report road flooding and blocked highway gullies to the county council's highways team, usually through an online fault reporting form. Include a photograph and the nearest house number or lamp post ID.
For sewage in the road, or several properties in a street backing up at once, ring the water and sewerage company's emergency line — that is a sewer problem and they attend as an emergency.
If in doubt, the water company will tell you within a minute whether the pipe in question is theirs.
We're a small, family-run team based in East Grinstead, on call 24/7 across London, Surrey, Sussex and Kent. No obligation — tell us what you're seeing and we'll tell you straight what it is.
0330 1331 347Speak to a real engineer in under 20 seconds. 24/7, 365 days a year.
Call 24/70330 1331 347