DrainFixer provides gully cleaning & silt removal across The Haven and the surrounding West Sussex villages. We're a small family-run team — you speak to an engineer, not a national call centre, and you get a straight answer about what's wrong before anyone starts work.
Older homes in The Haven were plumbed with salt-glazed clay in short sections with mortar joints — the classic entry point for roots. Newer estates use continuous UPVC, which blocks less from roots and more from wipes, fat and misuse. We factor that into every gully cleaning & silt removal job we take in RH14.
It depends on the job — depth, access and what's actually causing the problem. We quote in writing on site before starting, so you approve the price first. Call 0330 1331 347 and we'll give you a realistic range over the phone.
Typical arrival: 30–50 minutes once you call. The Haven is around 20 miles from our East Grinstead base, and we run 24 hours a day, so emergencies in RH14 get priority.
Yes — every street in RH14, plus outlying hamlets and rural properties on private drainage across Horsham.
Annually as a minimum, or twice a year for properties under trees.
You speak to the people who turn up. No franchise, no handover.
Nights, weekends and bank holidays — the phone is answered by us.
Local engineers covering within a 20-mile radius of East Grinstead.




An overflowing gully or manhole means the underground drain is blocked. Here's what you can safely do yourself.
Read the guideThree questions and you'll know who should be paying. If it's the water company's, they usually clear it free — and we'll tell you so.
Check responsibilitySpeak to a real engineer in under 20 seconds. 24/7, 365 days a year.
Call 24/70330 1331 347